McMaster’s brand lives in the stories we share. Each story we create is an opportunity to showcase McMaster to the world.
Our tone should be authentic, optimistic and hopeful. The stories we tell should build upon our brand story and inspire our audiences to create a brighter world.
In this section, you’ll have access to brand tone and voice notes, Brighter World storytelling principles, and a full editorial style guide.
When crafting a story, emphasize how the person you are writing about is having an impact in the world. Each story should clearly outline why the readers should care. Don’t be afraid to ask yourself, “So what?” throughout the writing and review process.
Authenticity allows people to see themselves in our storytelling and affirms to the community that everyone belongs here. Our stories should represent the people and the institutions at the heart of them in an authentic way.
Clear, concise and accessible writing is fundamental to the Brighter World brand. Whether you’re writing about the latest research discovery, a new piece of technology or a student-led initiative, tell the story in a way that audiences will understand.
Authentic. Optimistic. Hopeful. McMaster.
It’s tempting to hope that a few brilliant minds will lead us to a brighter world.
But that’s not the McMaster way. We know that transformative change happens when everyone is included. Excellence is not a solitary act. At McMaster it’s a collective art.
McMaster encourages students to reach beyond traditional boundaries to better understand their potential and the world’s complex challenges. A brighter future for all means McMaster students are prepared for lives of purpose and leadership. They learn the value of community from the start with opportunities in laboratories, research groups, workplaces, design studios and startup incubators.
Our university invented problem-based learning, the McMaster method, which continues to transform education globally. We are also the birthplace of evidence-based medicine, a revolution in care that is one of the most important medical advances of our time. Our nuclear research produces isotopes to treat cancer and brings the promise of cleaner energy for all. Students and faculty come to McMaster to build on our global leadership in research that deeply impacts people, communities and our planet.
We welcome students, faculty, and staff from across the country and around the world to Hamilton – a city, like us, overflowing with ambition. McMaster’s diverse teams collaborate with partners beyond our campus borders.
We are determined to advance human and societal health and well-being for all. It’s a bold vision where people with diverse talents work together to solve important challenges and build a brighter world.
McMaster University speaks consistently across all print and digital communications — from websites to e-newsletters and advertising. This voice embodies McMaster’s distinct identity as a place of discovery, collaboration, excellence and inclusiveness, focusing on our impact here and around the world.
Our tone varies depending on the audience. For example, a more conversational tone is used for social media, vivid adjectives and verbs for promotional copy, a direct, straightforward tone for web copy, and a more formal tone for official documents.
With the above guidelines in mind, you might use expressions like “drive change,” “transform communities” — active, impact-focused, brief.
These keywords are useful to keep in mind when drafting headlines, advertising copy and titles:
Nouns
Verbs
Adjectives
Everyone loves a good story. While our communications are rich with data, graphics, images, and animations, we always look for ways to wrap facts within a story that builds an emotional connection with our audiences.
Our storytelling highlights the real-world impact of McMaster’s research, teaching and community service. We emphasize how our students, faculty, alumni and staff are improving people’s lives here and worldwide. Our stories include, and sometimes lead with, the perspectives of people whose lives have been changed by McMaster’s ambitious goal of advancing health and well-being for all.
Here are the principles that make a Brighter World story.
While our Brighter World brand allows us to share stories of excellence and optimism, our audiences connect deeply with stories that include the challenges we overcome. Even the most accomplished among us experience setbacks. Our storytelling can embrace the obstacles that happen when creating a better future. Authenticity lets more people see themselves in our storytelling and reminds us that everyone belongs here.
Our storytelling intentionally engages with diverse peoples, perspectives, and ways of knowing. We recognize that diversity strengthens our storytelling: Better outcomes and more significant impact are achieved when diverse perspectives from our students, faculty, alumni and staff are amplified. Our storytelling is responsive to the distinct needs of equity-deserving communities as we work to build a sense of belonging and celebrate excellence.
Collaborating with people from different backgrounds leads to developing richer multimedia stories that consider more perspectives. We look to faculty, students, alumni and staff to ensure we are building on our community’s storytelling talent. Collaborating with others allows us to lean into our strengths while providing opportunities for growth and building a larger community of storytellers.
McMaster has a rich history of innovation that continues to affect people’s lives here and around the world. While our storytelling highlights research discoveries and excellence, we are always looking for points of connection to our history. Whether it is our proud tradition of learning innovations, research discoveries, or better care through evidence-based medicine, our storytelling includes the context that answers the question: Why here? Why now? What is unique about this? These elements in our stories help audiences understand what differentiates McMaster from other institutions in Canada and globally.
Our communications remain focused on a brighter future through storytelling that showcases the ways we are creating healthier societies and a more sustainable world. Our stories are beacons of hope at a time when society’s challenges demand complex, evidence-based solutions.
Looking to write a Brighter World story? Use this checklist as a guide:
Clear, consistent and compelling writing is essential to the Brighter World brand.
Your writing should reflect the following elements of the Brighter World voice:
Academic degrees
Alma mater
Alumna, alumnae, alumnus, alumni
Arts & Science Program
Board of Governors
Bourns (no e)
Convocation vs. graduation
Cross-disciplinary, interdisciplinary
DeGroote references
Departments
faculty / faculty member (lowercase f)
Faculty / Faculties (uppercase F)
Graduating years
health care [noun], not healthcare
health-care [adjective], not healthcare
Hedden
Honorary degree
master’s
McMaster / McMASTER / Mac
McMaster Alumni Association
McMaster Marauders
McMaster Museum of Art
move-in [noun] / move in [verb]
Postdoctoral (no hyphen)
Postgraduate / postgrad (no hyphen)
Postsecondary (no hyphen)
Problem-based learning
Senate
Student centred / student-centred
Titles
Dr.
Professor / instructor / lecturer
Senior university titles
University
Well-being
Useful McMaster links for writers:
Me or I?
It’s or its?
That or which?
Who or whom?
Putting a hyphen after “ly”
Being too passive
Being too possessive
Getting your word order wrong
Abusing … punctuation!!!
Forgetting it’s the 21st century
Don’t use periods:
Use periods:
Do not abbreviate:
Mr., Mrs., Dr.
Miss, Ms, Mx*
Latin phrases
Note that the Secretariat puts periods in all degree abbreviations for formal purposes:
* Mx (no period)
Some acronyms for McMaster and university-related departments and organizations:
CASE Council for Advancement and Support of Education
CAUT Canadian Association of University Teachers
CCAE Canadian Council for the Advancement of Education
CCE McMaster Centre for Continuing Education [now named “McMaster Continuing Education”]
CFI Canada Foundation for Innovation
CHEPA Centre for Health Economics and Policy Analysis [pronounced “cheppa”]
CIHR Canadian Institutes for Health Research
CIS Canadian Interuniversity Sport [now named “U Sports”]
COU Council of Ontario Universities [“of,” not “on”]
GSA Graduate Students Association of McMaster University
MAA McMaster Alumni Association
MAPS McMaster Association of Part-Time Students
MSU McMaster Students Union [no apostrophe on Students]
MUFA McMaster University Faculty Association
MURA McMaster University Retirees Association
NCE Networks of Centres of Excellence [note two plurals]
NSERC Natural Sciences and Engineering Research Council of Canada [“Natural,” not “National” and plural “Sciences”]
OCE Ontario Centres of Excellence Inc.
OCUFA Ontario Confederation of University Faculty Associations
OUA Ontario University Athletics
PACBIC President’s Advisory Committee on Building an Inclusive Community
SOCS Society of Off-Campus Students
SRA Student Representative Assembly
SSHRC Social Sciences and Humanities Research Council of Canada [pronounced “shirk”]
SWHAT Student Walk Home Attendant Team
TMG The Management Group
Department.
Crown
Faculty or faculty?
Geographical regions and features
Government
Historical periods, historic events, holy days and other special times
Human Resources / HR (no periods)
Indigenous
Internet
Level
Library
McMASTER / McMaster / Mac
North, south, east, west
Provinces
Religions
Royal
Seasons of the year
Titles of papers, books, plays, movies, paintings, songs, etc.
Titles of people
Lowercase on subsequent references:
Third World
Numbers
Measurements
Dates and Times
Ampersand (&)
Apostrophe ( ’ )
Brackets [ ]
Colon ( : )
Comma ( , )
Dash (“em” and “en”)
Ellipsis ( … )
Exclamation mark ( ! )
Hyphen ( – )
Italics
Parentheses ( )
Photo credits
Quotation marks
Semi-colon ( ; )
Spaces and spacing
Web addresses/URLs
General guidelines from Canadian Press
Commonly misspelled or misused words
New words for the 21st century
As listed in Canadian Press Caps and Spelling, 22nd edition, October 2018
Airbnb
alt-right
Android
antidepressant
binge-watch blockchain burqa
clickbait
cryptocurrency
e-transfer
fintech
greenlight [verb]
livestream
newsfeed
photo-bomb
Pilates
Pride
trade-off [noun and adjective]
United States-Mexico-Canada Agreement (USMCA)
Wastewater
McMaster’s diverse and inclusive community is at the heart of the Brighter World brand.
In all of our communications, we must ensure we respect and celebrate the diverse community that makes McMaster such a wonderful place to work, live and study. Here are some tips to help you do just that.
Indigenous Peoples
Use “older” rather than “elderly”:
Hyperlinks:
Writing about people with disabilities:
Gendered language can increase gender bias by positioning once specific gender as the norm (e.g., “chairman” or “stewardess”) or reinforces a false gender binary (e.g., “the person will be held accountable for his/her actions”).
By contrast, gender-neutral language is inclusive and eradicates gender bias.
Language about gender identity and other social identities continues to evolve. When writing about a person or group of people, remain sensitive to and respectful of their self-identification.
The Ontario Human Rights Commission uses the above language (“members of racialized communities”), which encompasses members of Black communities, South Asian communities, individuals who identify as bi-racial, and may include faith-based communities that are frequently racialized such as Muslim, Orthodox Jewish, Sikh, Hindu, etc.
McMaster resources